Privacy and policy


Hola World respects the privacy of our online users and visitors to this website. This online Privacy Statement explains all the information we collect when you visit or otherwise look into our website, how we use it, and when we may share it. Hola World Pvt. Ltd. provides our service users with the ability to investigate the process of becoming a student at institutions around the world, including information respecting visa applications and program information. This Online Privacy Statement narrates only our website activities. It does not include how we generally collect or use other information from you as a customer or applicant for our services.
In addition, our site may link to third-party services that we don’t control, including social media platforms. You should be aware that third-party sites have different privacy practices and may provide less security than our site. The option to access a Third Party Site is solely based on your preference.
It is to be noted that this Online Privacy Statement also applies regardless of how you may access the website. Once you are redirected to a Third Party Site, you are no longer accessed by this Online Privacy Statement.
It is strongly recommended that you read this privacy policy carefully to understand what Hola World does with your data. Your usage of our Website and Services and any dispute over privacy is in order with this specific Policy and our applicable Terms and Conditions for the use of our Services, including their functional restrictions on damages and the resolving of issues. The Terms and Conditions for our Services are assimilated by reference into this Policy. By visiting our website, you are approving the practices described in this Policy.


Generally, we collect and receive certain information when
you access the website. What we obtain and how we obtain it, in part, depends on your activities while accessing the site. We collect personal (such as your name, address, or phone number) and non-personal information when you provide it to us. Please note it is not essential to submit personal information, except for the limited instances where you choose to connect with us and provide us with your personal information directly. We also collect personal information that you provide while filling the registration forms. You can also browse the site and review the content on the site without having to submit such information.

Hola World collects your details whenever you do any of the following and uses them as described below:

  • Creating an Account: To access certain features on the website, you must create an account by providing your email address or signing up with Google or Facebook. Your login information will be used to create your account and to administer and assist you with the services you requested.
  • Find courses you are eligible to apply to: It is not necessary to create an account to visit and search certain features of our website, such as to browse various institutions and courses, read other content sections of the website, or determine your eligibility for specific programs. Suppose you choose to use our website to discover programs you are eligible to apply for. In that case, we collect personal data such as your nationality, country of education, highest education, grading scheme, grade average, exam scores and the disciplines or programs you are interested in pursuing. Hola World uses this information to create a list of programs and institutions you are eligible to apply.
  • Create a Student Profile and Apply to an Educational Program: In order to apply to an educational program, it is essential to generate a student profile on our website. The information we collect in your student profile helps us match you with institutions and programs that fit your preferences and qualifications. The institution may also require this information to process your application. Throughout the application procedure, you have the option to provide additional information, such as documentation of awards, certificates and school projects. These particulars may not be required to process your application but are highly recommended to strengthen the success of your application.
  • Use of our assistance for Visa Processing: We offer students the opportunity of processing their student visas through Hola World. If you select to use this service, we may collect personal data to process your visa application, including passport details and information on a visa application form.
  • Communication with us: When you reach out to us with a comment, query or issue, you may be asked for particulars that identify you (such as your name, details, email and a phone number) along with additional information required to help us swiftly answer your question or acknowledge to your comment or grievance. We may also keep this data to assist you in the future and to improve our customer service, service offerings, promotions and events.
  • Sign up for Promotional mails and other Communications: We may offer you the ability to sign up to receive Hola World promotional and marketing communications through the website, on third party websites (social media platforms), or educational events, webinars and information sessions. In these circumstances, we collect specific personal data (such as name, email address or mobile phone number etc.), which we use to send you emails and other communications containing Hola World updates, tips, and other content that may interest you. You can opt out of receiving promotional emails from us by following the "opt-out" or "unsubscribe" instructions. It is to be noted that you may continue to receive news from us regarding your application or other transactional and account-related e-messages from our side.
  • Participate in our Customer Research and online Surveys: We may offer you the opportunity to engage in our online surveys and other customer research studies. The information obtained through this is used to help us understand our customers and to enhance our service offerings, events and promotions.


You are entitled to the following rights:

  • Access to the website
  • Correction of inaccuracies in your data
  • The right to withdraw your consent
  • The right to report your grievances

You may update, access and correct inaccuracies in your personal data in our data section. For this, log into your account, go to your account profile, and make the necessary changes.


When accessing the website, we automatically collect:

  • Usage Details: We may automatically collect specific details of your access to and use the website, logs, traffic data, and other communication data.
  • Device Information: We may be required to collect information about your device and an internet connection, including the device's unique device identification, Internet Protocol (IP) address, operating system, browser type, mobile network information, and the device's telephone number.

We do not control third parties' tracking technologies or how they may be used. Suppose you have any questions about an advertisement or other targeted content redirected through our website. In that case, you should contact the responsible provider directly.

We may also automatically collect non-personally-identifiable information about you when you access the website. The website may use some standard tracking methodologies like:

  • Cookies: A cookie is a file with small pieces of data placed on your device to distinguish you from other visitors to the site. Cookies are alphanumeric data packets that we transfer to your computer's hard drive through your browser for the purpose of record-keeping. Some cookies let us make it easier for you to navigate through our Website and Services. In contrast, others are used to enable a faster login process or to track your activities on our website and its allied services.

Cookies may involve transmitting information from you and us directly to you, to another party on our behalf, or another party following its privacy policy. We may use cookies to assimilate information we collect about you. You can choose to have your browser warn you each time a cookie is sent to your system, or you can select to turn off all cookies. You can do this through your browser settings. If cookies are turned off, you may not have access to many features that make your guest experience more efficient. Some of our services may not function correctly in such a case.

  • Web Beacons: A web beacon is a small block of code encoded on a site page to keep track of your navigation through the website to help distinguish you from other visitors to the site.
  • Google Analytics and Google AMP Client ID API: A service tracks a user's journey across website pages. Your browser may permit you to block or (in the case of cookies) delete some of how we automatically collect information when you visit the site, but doing so may affect your experience on the site. It would be best if you referred to your browser about what options might be available to you. By visiting and using the site, you consent to these tracking technologies and related services.


Information that we gather about you and your web browsing pattern is used to optimize your website experience. Among other reasons, we may utilize the information that you supply or that we collect when you visit the site to:

  • Verify your identity and remember your settings or preferences when using the site;
  • Determine your interests and needs to recommend relevant products and services;
  • Scrutinize the quality and performance of the website and promotion campaigns;
  • Qualify you for services that you request;
  • Post advertisements on third party websites, along with pixel tags and web beacons to provide information to us and to third parties about the pages you visit after seeing our ads or offers;
  • Carry out our responsibilities and implement our rights arising from any agreement entered in between you and us.


We may share the personally identifiable information you provide to us or receive from our business partners and service providers with our service providers. We do not authorize third parties to collect, disclose, or use this information except as required to perform services for us or comply with the law. These third parties are not permitted to use the information we provide to them to independently market to you unless you consent.


Hola World will only retain your data while it is needed to fulfil the intended purpose for which it was collected. Typically, personal data is maintained when you are engaged in the institutional program you applied to or for up to a year following our last contact with you. We may retain specific information as necessary for:

  • legitimate business uses, such as auditing, account retrieval
  • to prevent fraud or future abuse, or
  • By contract with a partner or institution.

All retained personal data is treated following this Privacy Policy.

You are permitted to request an appeal that your data be removed from our databases and systems. Technically, it may not be possible to completely delete all your data due to certain constraints. However, we will take such steps as reasonable to securely destroy the information or ensure that the data is de‑identified and anonymized as necessary.


Hola World takes the protection of your information with due seriousness. We have incorporated reasonable administrative, technical and physical safeguards to protect against unauthorized access, use, disclosure and modification of personal data in our database, including limiting access to our database to legitimate users and employing version tracking and device encryption. However, it is also your significant responsibility to maintain the security of the information you provide. For example, you should make sure that you have up-to-date anti-malware software installed on your device.
You should also understand that Hola World will never send you electronic communications (email or requests) to garner sensitive personal information. Similarly, it is also necessary that you should never send us your sensitive personal information through a non-secure email channel.
If you communicate with us electronically, you automatically consent for us (or our service providers) to respond to you via the same medium.
You are also in control of the data you share with Hola World, either directly or indirectly. Suppose you are uncomfortable with sharing your personally identifiable information with us. In that case, the easiest option is not to do so or come directly to our main office to submit it. However, it is to be understood that if you do not share such information with us, we may be unable to provide you with assistance on some of our services.


The services described on the site are referred for use by at least 13 years old students. If you are under the age of 13, you are not recommended to visit the website. We do not knowingly collect or keep personal information from children under the age of 13. Suppose you are under the age of 13 and are visiting or otherwise using the site. In that case, you are requested not to disclose or provide any personal information on the site.


If you live outside India, you must understand and agree that any information you provide us on the website will be passed on from the country of your residence or location when it was supplied to India. If you do not want your information transmitted to India, do not provide that information to us. By providing us with your particulars, you are transferring your data to India.


Hola World retains the right to make changes to this Online Privacy Statement at any time and without any prior notice. It is your obligation to review this online privacy policy statement from time to time to understand whether any changes have been made. If you use the site following any updates to this Online privacy policy statement, it is then considered that you have entirely accepted and understood our privacy statement.